No problems detected
If you are having issues, please submit a report below.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.97 out of 5 20,363 ratings
Thank you!
Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Jason Fenley (@jaypfenley) reported
@OptimumHelp worst customer service ever. Internet out and all service out since Friday. No one cares. Too many phone calls. 24 hrs becomes 48 hrs becomes who knows how long. Escalation no help. @verizonfios @Verizon can you have a tech here tomorrow to switch service?
- Dr Mantis Toboggan (@DrMToboggan69) reported
@OptimumHelp my cable box died and I am getting charged an $80 trouble call fee even though the agent states the fee is for calls“Not related to outside wiring or equipment”. This is equipment related. The box has no ******* power.
- 197 U.S. 11 (1905) 🏛️🌹⚖️ (@RefrmDemocracy) reported
@Vedthalegend Cablevision was really bad. The CPC case was disappointing but more defensible.
- Lisa Silverstein (@LisaSilverstei6) reported
@optimum WORST WORST EVER!!!! You guys have NO business being in business!!!!! Cannot wait to get rid of you!!!!! Spotty service no email access, nobody speaks ******* English and “customer service” just hung up on my husband after he spent forever on hold!!!! SUCKS!!!!!everyone
- Morph Kil (@MorphKP) reported
@optimum aka suddenlink is still the biggest pos company that I am forced to use. You shouldnt need a millions hoops of information to just tell when a outage you notified me about is going to be resolved.
- Nimble (@Nimble_AF) reported
Well, completely wiped out my machine, tested cables and did everything I could my side... Looks like it's still in @Optimum court on fixing the internet issue. Already paid a service fee to have my Upload speed issue not resolved. Yay
- V 🦑 (@Vedthalegend) reported
@RefrmDemocracy Yikes. Cablevision looks really bad. SCOTUS is apparently hearing a similar case. That could get ugly if it was successful
- Jonathan McKelvey (@McKeever122) reported
@optimum Why is your service is sooo bad? How are you even still in business and with monopolies all over NJ?? $155 per month for internet only and service goes out all the time, multiple times daily for the past week. How can we accept their monopoly @lincolnpark_nj?
- Lorna Moon (@LornaMoon) reported
@OptimumHelp down again TX 77318... 2nd Monday in a row. Get it together, I gotta work!
- Ter (@GrrTer) reported
@OptimumHelp Need help activating modem.
